This can be caused by several issues: A missing ODBC link OR a misconfigured ODBC link.
1) Your PC may be missing an ODBC link (which is the instructions telling your computer how to access data in a database). To check this, search for ODBC. You will see a screen similar to this:
There are several versions: 32 bit and 64 bit. Most spreadsheets us the 32 bit.
If you look at the ODBC link, you will see a number of them in the "System DSN" area.
If you are missing any of these, you should Raise a ticket and let us know which one is missing.
IF you have these, click on one (for example, STDB01) and go "next" through the screens until you see this one:
Test your Data Source. If it fails, you will see a screen similar to this one:If you see this, you should raise a ticket and let us know which one failed for you.