FAQ

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Tue, May 19, 2020 10:29 AM
Cannot release shop order to pack
This may be caused by a missing cost.  The release to pack will fail, and if you go to Error Log, you will see something like this: In this case,...
Tue, Oct 1, 2019 9:11 AM
Item not showing on To Be Packed (TBP) report
Required for something to show on the TBP report:     1) Item itself must be on the planning schedule.  This is a list of items to be planned for.   2...
Mon, Sep 30, 2019 8:16 AM
Item to be removed from To Be Packed (TBP) report
Log into Infor, log into the plant that needs to have the item(s) removed. Go to Planning, Schedule.  The Planning Schedule is the tool that builds your...
Tue, Oct 8, 2019 7:44 AM
Spreadsheet not refreshing
This can be caused by several issues: A missing ODBC link OR a misconfigured ODBC link. 1) Your PC may be missing an ODBC link (which is the instructi...
Mon, Oct 7, 2019 1:52 PM
Transfer load won't ship (most common solutions)
A load is created normally, the items picked.  HOWEVER, when attempting to ship it, it fails with a message indicating an error.   The most common cau...
Fri, Sep 27, 2019 11:47 AM
Trying to set up transfers shipping out in the new year but the new year isn't set up yet.
Each warehouse has a warehouse calendar which is used to control dates.  If a warehouse is missing a year, then you will receive error messages indicating t...
Mon, Oct 7, 2019 2:11 PM
Warehouse missing or incorrect on reports
In most cases, the problem is that an outside warehouse is not set up completely to show whether or not it is a CRP warehouse.  This setting controls whethe...
Mon, Oct 7, 2019 2:03 PM
Grower Credit Memos
What you will need: Grower Number Grower PO Number Amount to credit General Ledger account to be charged with the amount The steps for e...
Tue, Oct 8, 2019 11:43 AM
Tote has a lot Status of Hold
Tote has a lot Status of Hold. Tote Might be missing grading test results. Need to add test results to Infor. 1. Log into Infor. 2. Go to En...
Fri, Oct 11, 2019 12:40 PM